You've got to give them the personal touch, says Hughes.
VIP Client Service
The key for every support band lies in understanding the buyer requirement and trying to be on the same page. A few reward you give them has to be thoughtful. Rachel Miller explains how Every business has its best customers. SaaS products like Agile CRM venture afar the ordinary to run a personalized chat with their high-paying Enterprise edition subscribers. So how do you reward them? The answer is yes if you want to reward a above all important customer but not but it means offering two standards of service.